Author Topic: Problems Logging In?  (Read 3083 times)

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Offline JC

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Problems Logging In?
« on: September 05, 2010, 08:17:30 am »
Hi and thanks for coming back to the forum.

If you have forgotten your password or are having issues logging in please leave a post or try the following solutions.

Q: Why when I put my user name and password in does it not recognise them?

A: When you initially try to log in it will take you to a general login page.  If it fails to recognise you simply try again.  There are occasions when for some reason it will accept your details on the second attempt.

Q: My user name and password are correct but it still will not accept me.

A: On your second attempt you will be given a tab option to click on that asks 'Forgotten your password'
Click on this and enter your email address.  You will be emailed the details of your account.  Please clarify that you have the correct details.  The link has been added to this post to help you.

Q:  Nothing is working, I simply cannot get in.

A:  Please leave a reply to this post referencing your user name and we will be in touch within 24 hours.

If you are really struggling please email us at

Kind Regards

The Forensic Forum
« Last Edit: September 18, 2010, 05:44:18 pm by JC »
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